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Prise en compte des médias sociaux dans la gestion des connaissances de l'entreprise


Type de document : Article de périodique
Langue : français

Responsabilité(s) :



Editeur : Lavoisier
Année de publication : 2014


Domaine (s) :


Sujets :


Mots clés :

Indice LC : HM741
Indice Dewey : 352

Résumé français :

  • La popularité des réseaux sociaux en ligne amène les organisations à repenser leurs outils de collaboration. Se pose alors la difficulté de la capitalisation des ressources échangées. Nous présentons dans cet article la modélisation et le développement d’un écosystème numérique permettant la capitalisation à la fois des ressources issues d’un processus social et des ressources documentaires autour d’un référentiel partagé. Le modèle sous-tend aussi un processus de documentarisation adapté à ces ressources.

Résumé anglais :

  • The wide adoption of social and connected tools in organizations leads them to think again about their behaviour and to consider the capitalization of the resources users can now produce with such tools, in the same way they capitalize other documentary resources. We present in this paper the model of a digital ecosystem which permits this capitalization of both documentary resources and those produced by a social platform. An ontology underlies the ecosystem enabling a shared capitalization and shared processes of documentarization.

Note : Extrait de : Document Numerique Volume 17, Issue 2, 2014, Pages 55-79


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